ORDER, PAYMENT AND SHIPPING

QUESTIONS ABOUT THE ORDER

• Can I also order by telephone?
• Is there a minimum order value?
• Can I adjust or cancel my order at a later date?
• Where can I view my orders in my customer account?

QUESTIONS ABOUT THE SHIPPING

• What shipping options are available?
• What are the delivery times for my order?
• Do you also deliver abroad?
• Do you also ship during summer time?

QUESTIONS ABOUT THE PAYMENT

• What payment options are offered?
• What is PayPal Express?
• What is AmazonPay?

QUESTIONS ABOUT THE ACCOUNT

• How to create a customer account?
• What is the advantage of the Rausch customer account?
• What if I forgot my password?
• Where can I change personal data or billing and shipping addresses?
• How do I unsubscribe from the newsletter?
• Where can I delete my customer account?

PROBLEMS WITH THE DELIVERY

• How do I report a complaint?